This poker room is no longer functional, therefore the below review is obviously no longer valid either!
The promotions king of the online poker universe, Poker.com has another huge ace up its sleeve: the fact that it still accepts U.S. Players. Not only that, but they've taken the time to reform their whole cashier system just to facilitate payments coming from the U.S.
In this respect, they've increased their credit card acceptance rate, they've begun to accept EcoCard Payments, and what's more, they even accept checks and money orders. (you need to contact customer service before you can make any deposits using either of the last two methods mentioned, but the possibility is there, and it all really boils down to how bad you want to play online poker).
All right, with that out of the way, let's see why Poker.com would be a good place for you to play at (don't just choose a room on account of the fact that it accepts US players).
First of all, Poker.com seems to be a tad more desperate to attract new players than any other poker room out there. How does that translate for you? Well, since they'd do just about anything to have you play at their room, they'll offer some of the best and most rewarding promotions around. Freerolls-wise, poker.com is probably the leading poker room. There are $35.000 worth of freerolls / week. Of course, you are at an advantage when it comes to these freerolls if you contribute a lot of rake during the week. Their signup bonus is also pretty hefty, (usually 30% but you can easily get a lot more by signing up from different affiliates of theirs). Is that all? Not by a longshot. The generous promo and bonus system means that their bid to attract new players is a successful one. They do attract a bunch of players, most of them fish. I'll let you figure the rest out.
Because of this, games are pretty loose (especially low stakes/low limits games where most of the fish are) so the most important factor we use to rank online poker rooms (the fish factor) gets a big "thumbs up"
Don't be surprised if the game you play in, has 5-6 players seeing every flop. In no limit games the avg. pot size is often 40-50 times the big blind. I think I don't need to further depict what that does to your pot odds.
Tournaments are the speciality of the house at poker.com. Tournament traffic is huge, with several $100 freerolls daily, one $1000 and one $500 freeroll/day. Weekly freerolls include an $ 2,000 and an $10,000 tourney. There is one monthly tourney with a prize-pool of $50,000.
Their freerolls are also quite accessible (you need a certain number of Comp-points to be able to participate) and they are usually over within a couple of hours, which really makes them lucrative. (most freerolls on the internet extend well into 4-5 hours of play, which, combined with the limited prize-pools, doesn't exactly make them one of the most rewarding ways to spend time at an online poker room)
The software: Poker.com have their own in-house creation, which says a lot about their dedication to the business. (most poker rooms just buy someone else's software and pull a skin on it in order to make a buck or two as fast as possible – certainly not the case here) there are many useful and innovative features on the Poker.com client:different tables do not open in different windows but stay in the main window and are tabbed as you open them. Their smiley feature is also a nice (and quite welcome) addition.
As a player wins tournaments and ring games, there are small stars or ribbons appearing next to their names. This is a useful feature, because this way you get an early clue who you're really going up against.
Graphics are ok, and the speed and reliability of the client are above average.
Money issues are smooth at Poker.com. They may well have the fastest payout system (which is kind of normal if you consider that they needed to tweak the whole thing up in order to be able to accept US players)
Customer support is industry standard (they only have email, but they reply pretty fast).
Final verdict: looking at this poker room and what it offers as a whole, we'd definitely recommend it, not only for US players but for Europeans as well (they accept Moneybookers too). The fish factor and the promo system say there is money to be made here for a serious player.